Orders under $60 are a flat rate charge of $5.00 for shipping in Australia & $10 everywhere else.
Our delivery time frames vary on the location of the buyer, standard postage will take 3-5 business days for shipment and 1-2 weeks for delivery sometimes there may be a week delay due to random circumstances.
Some order are sent separately.
If you have not received your items within 2 weeks of making your order please email us with your full name and order number and we will look into your delivery immediately. In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection or we've had a delay with our supplier.
For any other questions please contact us through our Live Chat agents, Contact Us page or Instagram.
(If you change your mind for any reason on any item you've purchased from our online store, we will issue you with a credit note for the value of the item(s) you are returning. Change of mind includes instances where a style didn't suit you, did not fit you how you wanted or expected it to.)
Are there any charges for return?
We do offer prepaid shipping depending on the reason the product is being returned.
How soon will I get my refund? Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and the credit will automatically be applied original method of payment, within 5-10 business days.